The average loss per company due to poor communication within the workplace amounts to $62.4 million, according to a survey of 400 companies with 100,000 employees. Even smaller companies of 100 employees suffer the same plight, registering a loss of $420,000 every year.
Some effects of poor interpersonal and communication skills are low morale, absenteeism, and employee mistrust. If these situations continue to occur in the workplace, revenue and relationships will suffer.
You may be a leader of an organization that wants to foster exceptional Interpersonal Skills within your team. Or, you may be a member who genuinely wants to contribute to the company’s quest for harmony and financial success. Wherever you are on the corporate ladder, here are some ways that can develop your Interpersonal Skills.
1. Show a genuine interest in your colleagues
On average, an employee spends eight hours a day in the workplace. A team inevitably works in proximity to each other. It is only logical that you will learn something about each other’s interests, family life, hobbies, and dreams.
Make it a habit to know about what is important to your co-workers. If a teammate recently had a baby, ask about how she and her new bundle of joy are doing. If you know that a co-worker is planning to take further studies, encourage him, and provide inspirational anecdotes that you know. These ways of showing concern and interest will solidify your relationships and build a foundation of trust.
2. Cultivate Positivity
You would notice that a colleague who has an optimistic and upbeat attitude attracts people naturally. Co-workers would gravitate towards them to ask questions and to collaborate. They are more likely to offer a positive response and provide insightful information.
Teaching yourself to always look at the bright side of life will inspire others to be positive as well. Always make it a habit to begin and end your day with gratitude, and you will notice more beautiful things coming your way.
There may be times that you will be bothered by personal matters. When this happens, try to do breathing exercises and deal with them after work. If you begin to feel stressed about a work issue, look for any glimmer of positivity and try to build on that.
3. Acknowledge the Contribution of Others
Nobody wants a credit-grabber in the workplace. Claiming another person’s work as yours will send you to oblivion. Strengthen the trust and confidence of your co-workers in your leadership capabilities by acknowledging their hard work and achievements. You may ask for their help but always remember to give credit where it is due.
4. Find a Good Trait in One Another
It is nearly impossible to like every single colleague in your organization. However, you cannot let personal preferences get in the way of performing your best. If a co-worker’s personality does not jell well with yours, the best way to address the situation is to find at least one good trait in that person. Seek a positive professional quality or a skill that they are good at.
For example, you are not very fond of your new social media manager. If you let this get in the way, you will never have a successful project. It would be best to remind yourself that she is an expert designer and can effectively launch a social media campaign. By continuously seeking the best in people, you can easily interact with them even just on a professional level.
Cultivating interpersonal skills need mindful practice and awareness of your strengths and weaknesses. It is about finding the silver lining and creating a culture of positivity and inclusion.